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FAQ

Do I Need To Book Online? 
It’s not required; however, it is highly recommended you do so especially on our busy periods such as weekends and holidays as tickets are subject to availability.

What Time Should I Arrive For My Booking?
We recommend that all jumpers arrive at least 15 minutes prior to the start of your session to allow time for parking, checking in and signing waivers.

What Should I Wear?
Get comfy in something stretchy. Active wear is good, jeans not as much. You are going to get hot and sweaty so wear something that breathes.

Do I Need To Sign A Waiver Each Time My Child Jumps?
No. You only need to sign a waiver on your first visit, they are valid for a full year.

How Old Do You Need To Be To Jump?
At Airborn there is no age limit for our trampolines. However, you need to be able to walk to use them. Please note that although there is no age limit the following areas are height restricted.
– Elite Area has a height restriction of 110cm
– Rock Climbing has a height restriction of 110cm
– Ninja Warrior has a height restriction of 125cm

How Long Can I Jump For?
We have sessions that have runtimes of 1 and 2 hours which start every 30 mins. If you were looking to jump for a linger duration you could purchase additional hours at a reduced price.

Can I Bring My Own Food?
Due to our health and safety policy we do not allow self-catering in out venue. However, we have a range of food options at our cafe if you do get hungry.

Are there Any Rules?
Yes. Each Area has its own safety rules to ensure the safety of our patrons. Our 3 main centre rules are
1. One person per trampoline.
2. Do not run, jump or land on the coloured padding.
3. Listen to all directions given by the Airborn team members

Does Airborn Print And Send Out Invitations?
No, unfortunately we do not print or send out the invitations to guests. However, a template of the invitations could be downloaded by clicking HERE.

What Should I Book If I have Kids Of Different Ages?
Ultimately, it’s up to you, since our packages are designed for different age groups, we would recommend booking the package of the majority age of the guests. Alternatively, you could book the package depending on the age of the birthday child.
Older/Younger children are welcome to join in the birthday party, but just keep in mind some of our areas have height restrictions. Meaning some children may have to participate separately from the main party group if they do not meet the height requirements.

How Long Does The Party Run For?
Lunar Parties and Elite Parties run for just under 2 hours which includes a 20 minute meet up time, 1 hour on the trampolines and 35 mins in the party rooms. Junior Parties run a little different with a 15 minute meet up time, 45 minutes on the trampolines and 35 minutes in the party rooms. 

How do I find out more information?

If you have any further questions you could contact us by clicking HERE!