FAQ

FAQ 2017-03-17T15:31:48+00:00

FREQUENTLY ASKED QUESTIONS

Want to know more? Check through some frequently asked questions and then send us a message.

At Airborn, patron and employee safety is our number one priority
For details see the safety section (Link to waiver and rules of participation)
Booking a jump session at Airborn can’t be any easier, just filled out our contact form and we’ll get it organised!

Weekends and holidays will sell out in advance, so to avoid disappointment.

Please see our prices and ticket types page here.
For all sessions we recommend getting is at least 15minutes prior – This will give you the chance to warm up with our coaches and be given an Airborn Safety Rundown.
Airborn recommend all its visitors to wear clothing with will give you stretch. Tracksuit pants, sporting skins and long sleeve shirts are recommended. Airborn grip socks are compulsory upon entry for those taking part in trampoline activities. They can be purchased at the front desk and also through our online booking system for pick up upon arrival. These socks are a one off fee for you to keep and be brought back and use for all return visits.
One of the best things that trampolining offers, is that anyone can do it. However, to ensure everyone is safe, we do have age and size limits designed to make sure big people don’t accidentally bump into small people.
Activities are separated by height.   The exception is Monday to Friday from 10am to 4pm (outside school holidays) where anyone over three years is welcome under adult supervision.
Based on the trampoline manufacturer’s safety standards, the weight limit for any participant at Airborn is 100kg. We recommend that anyone with weight-related concerns consult a Doctor and receive medical clearance for physical activity on an unstable surface before engaging in trampoline jumping at Airborn.
Airborn offers its jumpers two types of alternatives:

 

1 – A paid for Locked Locker – to keep the faint hearted at ease with their valuable belongings

2 – Open cubed lockers free at charge

All lockers will be under video surveillance.

Due to our food health & safety policy at Airborn, no self-catering is allowed.

(Exclusions can be made for birthday cakes)

Absolutely! Trampoline exercise is one of the most beneficial and best forms of activity there is. See here for a list of just some benefits (Link benefits of trampolining)

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